Jackie Damrau is based in Plano, Texas, and is a Business Process Management Analyst with a global commercial real estate company. Dr. Damrau holds a Doctorate in Business Administration from California Coast University, and an Advanced Professional Certificate in Business Process Management from the University of San Francisco. Jackie hold certifications as an ARIS Business Architect/Designer Professional (Software AG); BPMN Professional (BPMessentials.com); and Information Organization & Access Practitioner (AIIM). Jackie has worked in the fields of law, government research and development, mathematics, engineering (environmental and semiconductor), business consulting services, telecommunications, and global commercial real estate. She has developed and delivered online learning, instructor-led courses, and workshops on business process modeling, technical writing, and business leadership.
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